Operations Manager of the year

Who is the character in this story that you are wanting to nominate for this Award? 
Your Operations Manager is “your person”. You know that when you leave the hotel in their care…” they’ve got this”.  

You, the General Manager, have seen something in them which has both you and the Senior Leadership recognise their potential as General Managers of the future. They show strong signs of leading and motivating through others, have the respect of the hotel’s managers and have built successful connections with the central support mechanisms who help the hotel function. The bottom line is…with them in your corner, not everything has to be channeled through you. 

Set the scene. What’s the story behind this nomination? 
Why you want to nominate this character?  
What did they do to catch your attention?  
What is extraordinary in their personality or behaviours that deserves this recognition? 

Think about the blurb on the back of a book that has you want to read more. That is what we are looking for. 

Ok. So, let’s get into a bit more of the action… 
This character will have demonstrated positive, practical actions to have you nominate them which can be backed up with any number of facts. Here are a few examples:

- What recognition internally and/or externally have you or others given this individual? 
- What does central support/ senior leaders say about them? 
- Where do you feel and see their greatest impact? 
- Where can you see evidence of improved operational performance and/or efficiencies specifically from their actions? 
- Scores from Audits 

Don’t feel limited by these examples. You are bound to have other ways of demonstrating what has been achieved for you to make this nomination. Use whatever evidence will make the biggest impact in showing the outcomes of their actions. 

So, let’s get you to the Nominations Process!